Privacy Policy

August 28, 2024 (Last Updated)

Thank you for choosing the TechEx Team ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and safeguard that information, your privacy rights, and other important details.

1. Why do we collect personal information?

We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate the Services;

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

• To comply with any applicable laws and regulations.

2. What Information Do We Collect?

We may collect the following types of personal and non-personal information:

• Contact Information: Your name, email address, phone number, and other similar information.

• Payment Information: Credit card details, billing address, and other payment-related information.

• Usage Data: Information about how you interact with our website, products, and services.

• Device Information: Information about your device, such as IP address, browser type, and operating system.

• Other Information: Any additional information you voluntarily provide to us.

3. How Do We Use Your Information?

We may use your information for various purposes, including:

• Providing and improving our products and services.

• Processing transactions and sending transaction notifications.

• Responding to your inquiries and providing customer support.

• Sending promotional materials and updates about our products and services (you can opt out at any time).

• Analyzing and improving the functionality of our website and services.

• Complying with legal obligations.

4. Will Your Information Be Shared With Anyone?

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who help us operate our business and provide services.

• Legal Authorities: When required by law or to protect our rights and safety.

5) Third Party Features, Links and Privacy Policies

The Sites may include service features and augmentations operated by other companies that are not our service partners, but which provide features that we believe Users may appreciate, such as social media widgets, links to third-party websites, advertisements and other third-party content (“Third-Party Features”). Users who choose to access any Third Party Features, must understand the following: (1) we do not operate, control or monitor Third-Party Features, and these features are subject exclusively to the privacy policies of the companies that operate them; (2) this Privacy Policy does not apply to data collected by any third party, including through any Third Party Features; and (3) we are not responsible for the privacy practices, the placement of cookies on your computer by any third party, or any content you may encounter via Third Party Features. Users who decide to access any Third Party Features, should read the privacy policy of each linked website to understand the privacy practices that apply to those features.

6) The TechEx Team Website site is built upon the Wix platform.

For the Wix privacy policy click here: https://www.wix.com/about/privacy

7. Do We Use Cookies and Other Tracking Technologies?

We do use essential cookies on our website. These cookies enable core functionality such as security, verification of identity and network management

8. How Long Do We Keep Your Information?

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. How Do We Keep Your Information Safe?

We implement a variety of security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

10. Do We Collect Information from Minors?

Our products and services are not directed at minors. We do not knowingly collect or solicit personal information from individuals under the age of [18/13]. If you believe a minor has provided us with personal information, please contact us.

11. What Are Your Privacy Rights?

You may have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain processing activities. Please see TechEx Team contact information below for more information.

12. Controls for Do-Not-Track Features

We currently do not respond to "Do Not Track" signals.

13. Do California Residents Have Specific Privacy Rights?

California residents have specific privacy rights, as outlined in our California Privacy Rights https://oag.ca.gov/privacy/ccpa

14. Do We Make Updates to This Policy?

Yes, we may update this Privacy/Security Policy from time to time. The latest version will be posted on our website with the effective date.

15. Payment Processing?
 

We partner with a third-party financial company to process all major credit card payments. (Visa , Mastercard,  Amex, and Discovery) Our financing partner is PCI compliant (Payment Card Industry), ensuring that your credit card data is securely protected against theft, whether you make a payment online, over the phone, or in person. To learn more about PCI compliance and security standards, please visit the following link:

PCI Security Standards Council – Protect Payment Data with Industry-driven Security Standards, Training, and Programs
 

For Bank Transfers, our financial partner is ACH compliant (Automated Clearing House). ACH regulations mandate that any transmission of banking information, such as a customer’s bank account and routing numbers, must be encrypted using commercially reasonable encryption technology when sent over the internet. For more information on ACH compliance and security standards, please see the following link:

ACH Compliance Security Standards: www.ach.com 

16. How Can You Contact Us About This Policy?

If you have any questions or concerns about this Privacy/Security Policy, please contact us at:

TechEx Team
3200 Greenfield Rd. Suite # 300
Dearborn, MI 48120
info@techexteam.com